[Op1st-dc-alerts] [mghpcc-alerts] Update re: MGHPCC Utility Power outage Saturday October 14 at 4:33PM

[mghpcc-alerts]

Update: Saturday October 14 at 6:10PM
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We have confirmed that power to UPS-backed systems in the Computer Room and Entrance Rooms is down.  

Immediate steps under way are:
   (1) Make sure it’s OK to restore utility power. 
   (2) Send an alert warning that utility power is about to be restored.
   (3) Restore utility power. 

Follow up steps:
    (4) Root cause the problem the prevented generator power from reaching UPS-backed 
         racks in the computer room and ERs.
    (5) Stay in touch with HG&E as they root cause the reasons why the North Canal 
         Substation went down instead of failing over to a redundant circuit when an 
         internal fault occurred.


Saturday October 14 at 4:33PM
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The primary utility power feed to the MGPCC facility was interrupted at 4:33PM today (October 14, 2023).  

UPS-backed power may have been affected.

We will provide updates as we make progress toward restoring power via the backup power feed.